Intellectual Property Claim

Last updated: March 17, 2026

Twozens respects the intellectual property rights of others and expects our users and vendors to do the same. This page outlines the procedures for reporting claims of intellectual property infringement (including copyright and trademark) on our website, beyond the DMCA specifically.

1. Trademark Infringement

If you believe that any product or content on our site infringes your trademark rights, please provide us with a written notice containing the following information:

  • Your complete contact information (name, address, email, phone).
  • Identification of the trademark alleged to be infringed, including registration number and country of registration (if applicable).
  • Identification of the material on our site that is claimed to infringe your trademark, including sufficient detail to locate it (e.g., product URL).
  • A statement that you have a good faith belief that the use is not authorized by the trademark owner, its agent, or the law.
  • A statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the trademark owner.
  • Your physical or electronic signature.

2. Copyright Infringement (Non-DMCA)

For copyright claims that may not fall under the DMCA (e.g., international copyrights), you may also submit a notice using the same format as above, clearly indicating the copyrighted work and the infringing material.

3. Other Intellectual Property Rights

Claims involving patents, trade dress, or other proprietary rights should include a detailed description of the right alleged to be infringed and the basis for your claim. We will review such notices and take appropriate action.

4. How to Submit Your Claim

Please send your intellectual property claim to our designated agent:

Intellectual Property Agent
Twozens
2173 Camino Del Este 6427
San Diego, CA 92108
United States
Email: ip@twozens.com

We recommend using email for faster processing. Please include “IP Claim” in the subject line.

5. Response and Action

Upon receiving a valid claim, we will investigate and may remove or disable access to the allegedly infringing material. We will notify the user or seller who posted the material and provide them with an opportunity to respond. We may also terminate repeat infringers’ accounts.

6. Counter-Notification

If you believe that your material was removed in error, you may submit a counter-notification. It must include:

  • Your contact information.
  • Identification of the material removed and its previous location.
  • A statement under penalty of perjury that you have a good faith belief the material was removed due to mistake or misidentification.
  • Consent to jurisdiction in San Diego, California, and acceptance of service from the claimant.
  • Your signature.

Send counter-notifications to the same IP Agent address.

7. Misrepresentations

Under penalty of perjury, submitting a false or bad faith claim may subject you to liability, including costs and attorneys’ fees. Please ensure your claim is valid before submitting.

8. Contact Us

For general questions about intellectual property, you may contact us at support@twozens.com.